Andrew Lister (Panel Chairperson), Consultant
Emeritus Professor Andrew Lister was Executive Dean, Faculty of Engineering, Physical Sciences and Architecture at the University of Queensland from 1998 to 2002. Between 1994 and 1997 he served as Deputy President and then President of the Academic Board. Andrew was educated at Cambridge and held academic positions in the UK before coming to Australia in 1976. He headed the University of Queensland's Department of Computer Science from 1982 to 1994. From 1989 to 1991 Andrew chaired the AVCC Academic Standards Panel on Computer Science. He is the author or co-author of 3 books and over 50 scientific papers. Andrew has been actively involved in Government and education consultancy activities with appointments to several national and State boards and committees. Since leaving the University of Queensland he has provided consulting services to about 20 universities and other bodies in Australia and overseas. He has been an AUQA auditor since 2001.

Mark Hay Audit Director, AUQA
Dr Mark Hay is an Audit Director at the Australian Universities Quality Agency (AUQA). Before joining AUQA in January 2008, he was Director of Institutional Audits of the Higher Education Quality Committee of the Council on Higher Education in South Africa. He has worked at the agency for five years and has international experience of other quality assurance systems for higher education. Mark previously worked for ten years in a tertiary institution as lecturer in systematic and practical theology, head of department and financial administrator, and worked in the private sector as a change manager. Mark has also served as a councillor on a local town council in South Africa. Mark holds a doctorate in theology. Areas of academic interest include social reconciliation and justice, particularly in transitional societies. This includes the exploring the relationship between religion, violence and reconciliation. He has published books on social reconciliation. Besides enjoying company over a glass of wine, Mark relishes opportunities to swim and bushwalk.

Andrew Flitman Deputy Vice-Chancellor (Research), Swinburne University of Technology
Professor Flitman was appointed to Swinburne University of Technology in the position of Pro Vice-Chancellor (Research) in July 2007 and became Deputy Vice-Chancellor (Research) in 2008. In this capacity, Professor Flitman is responsible for guiding and managing research at Swinburne. He was appointed after several years in industry and an academic career that included positions at Warwick University in the United Kingdom and Monash University. Prior to joining Swinburne he was Dean, Faculty of Science and Technology at Deakin University. Professor Flitman is an internationally recognised expert in financial (corporate and market) and strategic computer modelling. He has significant commercial consulting experience in computer based finance, business planning, business analysis, decision support and modelling. This consulting experience has been obtained chiefly through senior positions held at Deloitte Haskins and Sells (London), Coopers and Lybrand Deloitte (UK) and Price Waterhouse (Melbourne). Much of the consulting undertaken by Professor Flitman has been for major blue-chip organisations both in Australia and overseas. Since obtaining his PhD in Operations Research from Warwick University in 1987, Professor Flitman has published over 100 research publications and has authored a number of commercial reports. Professor Flitman is a Fellow of the Australian Computer Society and the Operations Research Society, UK, he also holds a number of senior professional memberships including the Institute of Electrical and Electronics Engineers, USA. Professor Flitman sits on a number of external committees and Boards.

Sandra Vianne (Vi) McLean DVC (Teaching Quality), Queensland University of Technology
Professor Vi McLean’s career in higher education has spanned universities in Australia and the United States. After an active career in early childhood education, as teacher, adviser and administrator, in 1986 Vi became an academic staff member in the School of Early Childhood Studies at B.C.A.E., later the Queensland University of Technology. In 1992 Vi moved to the USA to take up a position as an Associate Professor of education at Arizona State University West. In 1997 she moved to central administration as the Associate Vice Provost for Academic Programs and Graduate Studies. In September 2000 Vi returned to Australia, and to QUT, to become Executive Dean of the Faculty of Education. On both sides of the Pacific, Vi has been active in university governance. From 1990-1992 she served as an elected faculty representative on the QUT University Council, and served as President of the ASU West Academic Senate, and a member of the Arizona Faculties Council from 1995-1998. In November 2006, Vi became Deputy Vice-Chancellor (International and Development) then in February 2008, moved on to establish a new portfolio of Deputy Vice-Chancellor (Teaching Quality). Vi is an active scholar, having published and presented in scholarly venues in Australia, the USA, Great Britain and Asia. Up until the late ‘90s, much of this scholarly output was in teacher education, but more recently, has been focused on issues of higher education policy development, particularly in the areas of academic work, performance evaluation and outcomes assessment. She holds a Diploma from the Brisbane Kindergarten Teachers College, a Bachelor of Educational Studies from the University of Queensland, a Masters of Education and Ph.D. in Elementary Education from Arizona State University.

Robert Zemsky Professor & Chair, Learning Alliance for Higher Education, University of Pennsylvania
Professor Zemsky currently serves as Chair of The Learning Alliance, a broad coalition of organizations and firms assisting institutions in implementing their change agendas. In the fall of this year he was named to the U.S. Secretary of Education’s Commission on the Future of Higher Education. From 1980 through 2000, Professor Zemsky served as the founding director of the University of Pennsylvania’s Institute for Research on Higher Education. Much of his best known writing, including “The Lattice and the Ratchet” and “To Dance with Change” have appeared in Policy Perspectives. Professor Zemsky is also a frequent contributor to Change magazine. In his research Professor Zemsky pioneered the use of market analyses for higher education. In 2004 in collaboration with William Massy, Professor Zemsky published Thwarted Innovation—What happened to e-learning and why? This summer Rutgers University Press published Remaking the American University: Mission Centered and Market Smart, which Professor Zemsky co-authored with William Massy and Gregory Wegner. From 1990 through 1995, Professor Zemsky served as Co-Director of the U.S. Government’s National Center on the Educational Quality of the Workforce and from 1996 through 2004 as a Senior Scholar with the U.S. Government’s National Center for Postsecondary Improvement. At the University of Pennsylvania, Professor Zemsky has been the University’s chief planning officer, and served as Master of Hill College House. He is a former Woodrow Wilson Fellow. He was a postdoctoral Social Science Research Council Fellow in Linguistics and was later chair of that Council’s Committee on Social Science Personnel. In 1998 he received a Doctor of Humane Letters (Hon.) from Towson University. He is currently a Trustee of Franklin and Marshall College and a member of the National Advisory Board for the National Survey of Student Engagement (NSSE).